Shop Policies

Image Ownership

All artworks displayed in the Gallery and for sale in the Shop pages are copyright Ashley Picanco.  All rights to the artwork always remain with the artist, even in the event of the purchase of an original painting, the right to produce copies of the image are still retained by the artist.  Buying an original artwork, a print, apparel or jewelry item does not transfer the right to the image away from the artist.

One of a Kind Pieces

Jewelry items labelled as “one of a kind” are unable to be reproduced by the artist, usually due to an inability to re-acquire the exact original material used in the piece.  This means that the item is an original, and no copies will ever be made.

Stock items that are able to be reproduced are still original in their own way, as they are made by hand, no two will be exactly identical.  Due to the handmade nature of these items, please allow for a slight difference in the item you receive in comparison to the stock photographed item, although I do try my best to reproduce the item as close as physically possible to the one in the picture.

Colour Differences

Due to the difference in computer monitor screens, please allow for a slight variation in colour between the artwork you see on your screen, and the colours of the original pieces.  I use PhotoShop to make the photographs as close as possible in colour to the items in real life, but I cannot control the colours that your monitor shows you, so please allow for any unavoidable slight variations in colour of prints, original artwork, jewelry and apparel pieces.

Returns, Concerns, Questions, etc.

My art is all about making people happy, good feelings, spreading love, and putting smiles on other people’s faces.  If, for any reason, you are not happy with your order, please email me at inquiries@ashleypicanco.com  and I will do my best to make things right for you.

If you require any more information or have any questions about my policies, please feel free to contact me by email at inquiries@ashleypicanco.com

Privacy Policy

At ashleypicanco.com, the privacy of my visitors is of extreme importance to me. The following privacy policy outlines the types of personal information that is received and collected by ashleypicanco.com and how it is used.

Email Lists

There are two email lists visitors to ashleypicanco.com can subscribe to.  The first is an email list to notify the receiver of a new blog post on ashleypicanco.com as soon as it is published.  The second, Studio Notes, is a monthly newsletter containing new works of art soon to be for sale that the receiver can then reserve original works to be purchased before they become available to the general public. Both lists require an email address, and Studio Notes requires a first name along with an email address for a more personal feel.  All personal information collected by the subscription boxes stay confidential, and are not disclosed to any third party.

I will never share your personal information with anyone else. Ever.

Log Files
Like many other Web sites, ashleypicanco.com makes use of log files. The information inside the log files includes internet protocol ( IP ) addresses, type of browser, Internet Service Provider ( ISP ), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.

Cookies and Web Beacons
ashleypicanco.com does use cookies to store information about visitors preferences, record user-specific information on which pages the user access or visit, customize Web page content based on visitors browser type or other information that the visitor sends via their browser.

If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites.

If you require any more information or have any questions about my privacy policy, please feel free to contact me by email at inquiries@ashleypicanco.com